Reply to "Information on Problems with Saved Listings"

whimsicalwindsMember

Hello,
I too love this site, it is a HUGH time saver for me.
While I also realize that site updates can cause issues or bugs to be worked out, it is twice as frustrating to submit a support ticket and be told it is "an end user issue", or "I can access your listings if you can't your folders must be empty".

I'm not frustrated with Auctiva making site improvements and am more than willing to work through the bugs.
I'm frustrated at the "the issue is on your end" answers to support tickets when I could have just been told in the first place that Auctiva is working on the issue.

Thanks for posting the information where we can all find it and your extra work in getting the issue resolved.

9/27/077:31 PM

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