Reply to "Insert Image into Description Area HELP"

auctivamikedAuctiva Customer Support Manager

Hi meadowslake,

I'm sorry to hear that the problem was not related to the version of the editor you are using as I suspected. In that case, I am not aware of any current technical issues that would explain any of the issues you have described so I now suspect there is most likely something unusual on your browser or system that is conflicting with our software.

The next thing I recommend trying that may alleviate these issues is clearing your browser cache and then closing and reopening your browser.

If you continue encountering similar difficulties after doing so, please file a support case from under the “Help” tab within your account and we will be happy to continue working with you to troubleshoot any remaining issues.

-Mike

10/23/1212:08 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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