Reply to "Insurance and paypal clip n snip"

auctivamikedAuctiva Customer Support Manager

Hi Norma1910,

Welcome to Auctiva! You can actually still use Auctiva Shipping Insurance when you are using Paypal or USPS Click-n-Ship to print your shipping labels. If you purchased an Auctiva Shipping Insurance policy to cover an item, you would just NOT choose to purchase additional insurance when printing your shipping label.

Also, the reason your listings were no longer displayed on your "View Seller's Other Items" page after you signed up is because, since the scrolling gallery was added to your listings, eBay needed to "re-index" then to appear in the appropriate search results pages. According to eBay's help page on this topic, http://pages.ebay.com/help/find/questions/wheres-my-item.html, this process can take up to 6 hours.

Any additional questions or concerns? Please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

11/5/075:17 PM

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