insurance claim help needed

windsor224Member

My nasty customer wants a full reimbursement for 8 dinner plates + shipping cost because 1 broke in half. I sent the claim form and they said they never received it and want to report me as a fraudulent seller. The cost of one plate is $.81 of their total. How do I handle this? How can I resend an invoice. What will the buyer see as the SENT FROM id so they know how to recognize it? Thanks. I want to clear this up quickly.

3/6/085:19 AM

Original Post

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