Reply to "Insurance Documentation for Customers"

auctivakevinkVP Engineering

cakethings,

We do provide a way to print out a page or send an email to the buyer when Auctiva shipping insurance has been purchased.

Goto the sales tab and then choose the "transactions" page. Here you will see all your items that did sell. You'll see a link for each item that says "View Insurance" if shipping insurance was purchased for that item.

Clicking that link will bring up a page that will give you options to either print it out, or send an email to the customer.

Right now the printed page does not look as good as I feel it should and we are working to improve it to make it look more professional as well as give the buyer more information on how to file a claim, if necessary.

-Kevin

2/16/067:27 AM

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