Reply to "Insurance settings"

auctivamikedAuctiva Customer Support Manager

Hi turningpointent,

The behavior you have described is actually normal for the eBay shipping calculator. When you list insurance as "required", the shipping calculator will say insurance is included and the additional insurance cost will be built into the shipping estimate.

On the other hand, if you specify insurance as "included", the shipping calculator will also say insurance is included but no additional cost for insurance will be added to the shipping estimate.

If you have any additional questions or concerns, please feel free to contact our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

11/12/085:00 PM

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