Reply to "invalid category number and item condition"

auctivacraigAuctiva Support Manager

Hifastpitchdad1972 -

Please keep in mind that eBay recently did a category update so if you do not have the current, correct category selected for your listings you may not be able to see the information on the listing creation page to indicate the condition as required for the category fo your items.

Typically, when required, there is a pull-down menu available to indicate condition just below the category selection tool on the lister. If you are not seeing it for a category where it is required, please make sure you have the current category. If you do not see the category path above the category number in your First Category area, that tends to indicate the old category has been deprecated and you will need to select from the new options.

If you continue to experience difficulty after checking there, please feel free to file a support case from under the Help tab of the site and our agents will be happy to assist you.

- Craig

6/1/219:04 AM

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