Reply to "Invalid password on one computer but not my other one?"

auctivamikedAuctiva Customer Support Manager

Hi Honest,

I'm sorry to hear about the trouble you are having. I was seeing the same behavior in your account when attempting to log in through IE on a Windows machine and I believe and I believe I have made the appropriate adjustments to your account state to resolve the problem.

I was able to log in to your account successfully after making this change. However, the difference in behavior you are seeing between machines is pretty strange so I wouldn't be extremely surprised if you are seeing different behavior on your end than I am seeing on mine.

Can you please try logging in again to see if you continue to encounter the same error? If you do, please contact our customer support team about this using the form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

7/14/094:23 PM

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