Reply to "Invalid ZIP Code?? I know my zip code! Can't list due to this error!"

auctivamikedAuctiva Customer Support Manager

Hi womandi,

Thanks for letting us know about this. I suspect the reason you are receiving this error is because you have the "I will enter the location" option selected in the Shipping Tools area in addition to having your zip code filled in. As a result of one of the changes we made this morning, the content of the "Zip Code" field is ignored when the "I will enter the location".

In order to post your listings successfully while using the "Zip Code" field to specify your location, you will just need to select the "Identify city and state by zip code (entered above)" option instead of the "I will enter the location" option.

We have received a number of support cases about this change and are considering changing things back to the way they were before, but I cannot say definitively whether that will happen at this point.

-Mike

9/28/1011:46 AM

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