Reply to "Inventory not replacing items back into inventory when not sold."

auctivacraigAuctiva Support Manager

Hello SpunkyBob -

I am sorry to hear that you have had difficulty with a support case. Without specific examples of where the difficulty has occurred for you, we have no means to look into the difficulty in detail, as we have no similar reports of difficulties with inventory at this time.

I understand you are going to review another batch of listings when they end and request that if you encounter any difficulties with any of those items that you file a case that details the difficulty with specific item numbers (or listing titles) where an issue occurs so we can review those items in light of this trouble.

Again, I am sorry that you were unsatisfied with the response you received to your support case and while I hope that you have no further trouble, if you do, please let us know some of the specific listings that were affected so we can investigate.

- Craig

4/20/189:08 AM

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