I don't use the auto-feedback so I can't put my two cents in..I know it's helpful to other sellers. It's just not something I use.
I'm glad to see that you've filed a request for help..that's the best method.
I'm sorry you're upset with some of the services I'm not having problems with...the store window problems and the feedback feature..hopefully your help ticket will be filled out soon.
Good Luck,
Donna