Reply to "Is anyone else having trouble with their images?"

auctivamikedAuctiva Customer Support Manager

Hi sherrif12345,

Thanks for contributing to our forum. We have seen some cases over the past couple days in which the thumbnail images that are displayed in the scrolling gallery were not generated automatically and our technical team is currently working to resolve that problem as soon as possible.

However, I am not aware of any issues on our side of things that would cause the main images that are showing within the descriptions of your listings not to be displayed so I believe there may be (or have been) something on your end that is blocking them from loading.

I see that you have already filed a support case about this issue and they we have run a command to create your scrolling gallery images that were missing. If you are still unable to see the main images in your listings, please follow up with us through that case and we will be happy to continue working with you on that.

-Mike

10/3/125:32 PM

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