Reply to "Is anyone else having trouble with their images?"

auctivamikedAuctiva Customer Support Manager

Hi Community,

Thank you all for participating in this discussion. We have started to receive a number of reports of this nature over the past day or so but there does not appear to be anything amiss with our image hosting service that would explain why you are unable to see the Auctiva hosted images at this time.

Based on the research we have done so far, we believe that McAfee is blocking at least some images hosted by our site in error, which is something their software has done a number of times over the past few months for other sites, and unfortunately I am uncertain whether we will be able to do anything about that.

Our technical team is looking into what we can do to alert McAfee of the issue but, we also encourage anyone seeing this behavior to contact their Customer Support team and request assistance with the issue as well.

We apologize for the difficulties, but we appreciate you bringing this to our attention.

Sincerely,
Auctiva Support

10/4/1210:16 AM

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