Reply to "Is anyone having problems with gallery plus not showing in eBay correctly?"

auctivamikedAuctiva Customer Support Manager

Hi bc1984,

When eBay made their set of changes that included the gallery image being free on 2/20/08, they also made a change that prevents sellers from submitting separate gallery and header images in their listings. We are going to update our lister page as to no longer imply this can be done in the near future.

In the mean time, whatever image you enter in the "Select an Image" box labeled "Header Image" will be submitted to eBay as both the header image and the gallery image. Similarly, if you relist any listings that used to have separate gallery images, the header image will be used as both the gallery and header image.

Any additional questions or concerns? Please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

3/6/089:50 AM

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