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Reply to "Is Auctiva doing some work on its site today?"

I have spent hours on Auctiva this evening just trying to purchase insurance for packages I shipped today. This system problem is untenable. I agree with the Auctiva customer who said that we are paying money every month to AUCTIVA for this listing service, not Cogent or Verizon. I would like to know if we will be receiving a refund from Auctiva due to their inability to provide service to us.
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