Hi Community,
We have not been experiencing any technical difficulties that would account for the problems that customers have described on this thread so it's difficult to diagnose what may be affecting each of you without some additional information and/or troubleshooting measures.
If anyone is still experiencing technical difficulties with respect to his/her Auctiva account, please contact our customer support department using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx, and we'll be happy to assist you.
-Mike