Reply to "Is the store window down again?"

auctivamikedAuctiva Customer Support Manager

Hi rizzlet,

Here are the explanations for the issue youyr are experiencing:

#1 occurrs when we disable the store window completely...I believe we did this once last week.

#2 is because the store window is not supposed to display all of your active listings. The store window is set to display 12 items at a time favoring items that are ending nearest the time of the one being viewed, and is refreshed every 2 hours. Once some of your listings end, they’ll be replaced in the store window with new ones at next refresh.

#3 occurs because we've disabled store window images. We have had to do this several times in the last week when store window images are interfering with the loading of auction images.

-Mike

5/16/0612:38 PM

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