Hi Community,
Thanks for letting us know about this. While some of you may be having trouble uploading images due to problems beyond your control, I suspect there are others posting here that will have much better luck if they reduce the sizes of their images prior to uploading. In order to get the most reliable performance out of the HTML Uploader (which is the uploader on the listing creation page), the most important thing is to make sure your images have dimensions no greater than 1024 DPI.
If you are trying to upload images with dimensions greater than 1024 DPI, you may be able to upload them successfully at times when there is relatively little traffic on our uploading service. However, it is likely you will have trouble when trying to upload those same images during peak times when there is more traffic on our uploading service.
That being said, we have had an unprecedented surge of growth during the holiday season and we are working feverishly to put the necessary measures in place to keep our uploading service as reliable as possible. We are making some significant changes to our uploading system as part of our next site update that will take place on or around 12/16/08 and we expect that you will see noticeable improvements in this area following that update.
If you have any additional questions or concerns, please feel free to contact our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx
-Mike