Skip to main content

Reply to "issues w/ images, esp can't stop "Ebay Optional Gallery""

Hello ukidnme$ -

I am sorry to hear that you have encountered difficulties with the recent change we made to the site where the Optional eBay Gallery Images are now selected for use in listings by default.

We made this change for a number of reasons and it should not adversely affect your account or listings. Please keep in mind that using the Optional eBay Gallery Images is free, there is no additional charge from either us or eBay. (Note that the Gallery Plus feature that eBay offers is different, and usually includes an addtional eBay fee and can be turned on if you wish to use it in the Marketing section of the lister page).

Having theses optional images on in your listings ensures your images are displayed on all platforms including mobile and the eBay mobile app, where other images and descriptions do not show up on the main page when a listing is first displayed. Also, having multiple free gallery images positively affects eBay search results for your items and allows users (specifically on mobile platforms) the ability to more easily assess the item you are selling and can decrease the possibility of buyer dissatisfaction, which ultimately helps seller performance standards; please see http://pages.ebay.com/help/pol...ler-performance.html.

As for the issue you mention with reordering images, you can reorder images in the uploader prior to clicking Done in the uploader after you have clicked Upload by dragging and dropping your images in the lower pane of the uploader. However, I have also forwarded a feature request on to our Product Management team for an ability to reorder images for a listing on the listing creation page for their consideration.

- Craig
Copyright © 1999-2018 Auctiva.com. All rights reserved.
×
×
×
×