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Reply to "issues w/ images, esp can't stop "Ebay Optional Gallery""

Hello cyberdan -

Apologies for any difficulty with the Optional eBay Gallery images settings.

While we did have the setting enabled for all account previously, we have now made it an account preference where you can select to have the optional eBay Gallery images set as on or off by default for your account. If the option was on (at that time) in a listing, it would have remained on had you used create similar or used the Saved Listing as a basis to create a new listing.

Please note that making adjustments to your account preferences would cause the setting to be applied for new listings going forward from the time you change the preference, but this would not affect saved listings where the option was already on (or off). For already Saved Listings, if you are making a change to your account preferences regarding these images, you would need to adjust the listings themselves and save them if they have been saved with the option set other than you are currently setting your account preferences.

If you have difficulty getting this to save on an already existing Saved Listing or have difficulties with new listings after you have updated your account preferences, please feel free to file a support case letting us know the specific listing or area where you encounter trouble and we will be happy to look into it for you.

The Optional eBay Gallery images are a cost free option on eBay, I believe that the fees you refer to are for the Gallery Plus feature which has to do with the way your Gallery images (the ones that show on the search results page, not on the actual listing) show.

- Craig
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