Yep I noticed this also.
According to the message (see below pasted) this is normally run on a thursday night, so correct me if I am wrong but this is Wednesday.
Free or not, my relationship with auctiva will be very short lived if they dont put a higher priority on service.
---Begin paste--------
We are currently updating our website and database to add new features and fix bugs. This process usually takes 5 minutes for an update. However it can take up to 2.5 hours during our database maintenance period: Thursday nights starting at 11PM PST.
-----end paste-------------