Reply to "Item Description Not Uploading"

auctivamikedAuctiva Customer Support Manager

Hi sue9690-1,

Thanks for letting us know about this. I'm actually not aware of any technical problems on our end that would account for the behavior you have described, so I suspect there is a setting or process on your end of things that is interfering with the Auctiva software. If so, this issue should be easily resolved with a little troubleshooting.

If you are still experiencing this problem, I recommend contacting our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

10/21/085:13 PM

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    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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