Reply to "Item Description * What Is This?"

auctivacraigAuctiva Support Manager

Hello DMB -

We are not aware of any widespread issues with the description editor that would cause the effects you have described, so it is unclear what may be occurring for you.

I would first recommend that you try clearing the cache of your browser and then log back into your account to see if this resolves or changes what you are experiencing. If the difficulty persists, please file a support case from under the Help tab of the site letting us know the details of what you are encountering; if there is an error message involved, please include the full text of that message and be sure to include your browser and operating system information so we can look into this further.

- Craig

6/9/158:57 AM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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