Reply to "Item Specifics Not working"

auctivamikedAuctiva Customer Support Manager

Hi mlidren,

Hello again. I certainly understand that it would be ideal if we could process these updates more proactively and, while there is always room for improvement, these updates are difficult to handle completely seamlessly because we have to wait until the category changes are complete on the eBay site before we can update our site accordingly.

However, we have since finished the category update for eBay US and the “Custom Item Specifics” link still is not showing up for the new categories so we are now looking into what we need to do to get that link to show up for the categories that were changed.

I will continue to keep you posted on this situation as additional information becomes available.

-Mike

5/2/1212:12 PM

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