No I didn't file a support request because all they EVER SAY is clear your cache etc. Which is always the first thing I do. I have found them to be about as useful as Ebay's Live Help!!
I thought all these problems were supposed to be fixed after the big server move. I know I shouldn't complain about a Free service but most nights I am lucky if I can get 3 listings done in an hour!! Sometimes I am not sure if the time I waste is worth the money I save on pictures!!!
Hopefully this bug will be worked out soon before I pull out all my hair!!
Moonshadow