Reply to "Keeps freezing and locking while trying to upload images"

auctivamikedAuctiva Customer Support Manager

Hi PinkFlower,

Although we have been receiving some reports similar to your recently, we have not been able to find anything amiss on our end that would account for these issues.

In most cases, users encountering difficulties of this nature have been able to resolve them by updating to the latest version of Java which was released yesterday or updating their Java security settings as I described in my previous reply to this thread.

I see that you filed a support case on this topic earlier this morning and were given similar suggestions. If you are still unable to upload successfully after trying those measures, please write back to us through that case and we will be happy to continue working with you.

-Mike

1/16/1410:20 AM

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