Gee, I don't know. Maybe because Sellathon and Auctiva are connected? Maybe because even when I DO select "no counter" the Kick It Back counter ends up on my auctions anyway? Maybe because it's a big huge PITA to have to go into listings and remove the Kick It Back HTML? Myabe because I am getting no satisfactory answers no matter who I ask?
I'm curious~where in the world did you learn such fantastic customer service skills?