Reply to "Lengthy Unexplained Site Outage Unacceptable - Refund?"

auctivatonymAuctiva Product Manager

All,

We understand people got frustrated this weekend over the outage. However, I do want to caution some forum users in this thread about Forum Policy #8 which says:

"Please keep the discourse in our forums civil, and avoid making rude, derogatory, or insulting comments to/or about other users, or to/or about Auctiva staff."

There are a few posts in this thread and few in the other thread on this subject that come very close to violating this policy, if not indeed going over the edge. We don't want to censor posts or ban users from the forums, but we can and will do so in instances where users who do not follow our policies be followed.

So, speak your mind, but please...keep it business-like don't get into disparaging or sarcastic comments about Auctiva employees as a group or as individuals, their job titles, etc, and do not post links to Auctiva employees' personal web pages, Facebook pages, etc.

Thank you.

8/1/111:47 PM

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