Hi fiona2650,
If these are listings you created through Auctiva please follow these steps:
1) Locate your listing in your Saved Listings folder, make any necessary changes(select template), and save.
2) Check the box next to your updated listing in your Saved Listings folder and click the “Get html” button.
3) Select All and copy the html in the popup window.
4) Locate the item on eBay and click the "Revise Item" button.
5) Click "Edit Description" then click the "Enter your own html" tab above the description editor.
6) Delete the html that is already there and then paste the copied html in its place and save you changes.
If these are listings posted through another service that are not in your Saved Listings folder, please use these directions:
1) Recreate the listing using Auctiva.
2) Once you have finished, click the "Save" button.
3) Return to your Saved Listings page, check the box next to the item, and click the "Get HTML" button.
4) Select All and copy the html in the popup window.
5) Go to the item that is active on eBay and click "Revise Item" then "Edit Description"
6) Click the "Enter Your Own HTML" tab above the description editor.
7) Delete the html that is already there and then paste the copied html in its place and save you changes.
I hope this helps!
Cara