Reply to "Listing Problems Beginning on Tuesday, April 21"

auctivamikedAuctiva Customer Support Manager

Hi Community,

I'm not certain what would be causing the behavior you have described but we did conduct a site update yesterday to introduce some new code so it is possible that you may just need to clear your cache and close and re-open your browser for your previews to start looking as they should once again.

If you continue to experience this problem after trying the above measure, please contact our customer support team about this using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

If you end up needing to do so, please be sure to include an example of a saved listing that exhibits the problem and a description of the text that is getting misplaced when the preview is rendered.

-Mike

4/22/099:48 AM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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