I am not sure if this will help, but when I copy and paste from Word, there is a little box that shows up, just below the frame where I paste my text, and it reads, “ Ignore Font Face Definitions”
I UN-Check that box.
My stuff then shows up in the Auctiva Item Description box in the font and layout that I carried over from Word.
I don’t know what the “Ignore Font Face..” means.
It would be nice to have a little mouse-over feature, or some way to have options explained. Regardless, my text carries over when I un-check that box, which is set by Auctiva to be checked.
(Again, if someone could explain what that box means that would be helpful, in case I have to use it for a reason in the future).