So let me understand...you do not/will not resolve an issue unless there are multiple people complaining about it even though you have visible proof, multiple screenshots, there is an issue?? And even after eBay has confirmed the issue exists and has suggested that it be addressed with Auctiva which exactly what was done 2 months ago.
This issue was reported over 2 months ago and ignored.
Why is it so hard to get issues resolved when they are reported and why do we have to wait months to be acknowledged that there is an issue??
As you can see, your being able to reproduce the issue or not has nothing to do with whether or not the issue is valid or not as you were not able to reproduce this issue and yet it does exist for me and many other Auctiva users. Your reproduction of an issue should also not be criteria for technical issues to be addressed by technical support.
This invalid criteria is preventing many issues from being addressed and or resolved in a more timely manner.