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Reply to "Listings are not transferring over to ebay correctly - Check Your Listings"

Hi MarleneM,

I am pleased to hear your listings are posting properly. A new issue cropped up yesterday which is causing images chosen in the Auctiva Image Selection section not to show up in the template previews which are generated within the “Select Template” interface and we hope to have that issue resolved soon.

It sounds like you are most likely encountering that issue and, provided that is the case, you may find that you can get the images to show up within the template preview by toggling between the options in the “Grouping” and “Alignment” drop down menus on the Template Layout page.

You should also be able to see how your images will appear within the templates you have selected by viewing the full previews of your listings by clicking the blue “Preview” button at the bottom of the lister page or the similar button on your Saved Listings page.

If the preview related issue you are experiencing differs from what I have described, please file a support case regarding the issue which includes as much information as possible and we will be happy to look into that further.

-Mike
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