Thanks Craig. I appreciate your response and lets hope it is fixed. On a side note the people who answer a ticket and even one I talked to were very defensive in saying that auctiva had no problems. They need to be more concerned in getting it right and making sure what the problem is rather than giving a canned answer. This does not make people happy. But like I said thank you for being honest about it. The problem has been happening often over the last several weeks so lets hope the fix has corrected the problem.