Listings Failing due to eBay Technical Difficulties

auctivamikedAuctiva Customer Support Manager

Hi Community,

Ebay is currently experiencing some technical difficulties which, among other things, are causing many listings scheduled to post through Auctiva to fail to post. It appears the issue began at approximately 6:30 AM PT this morning, and you can check for updates on the eBay’s System Announcements page at:

http://www2.ebay.com/aw/announce.shtml

If your listings are impacted by this issue, they may get stuck in a “posting” or “processing” state on your Scheduled Listings page for a period of time, and eventually reflect “Not Posted in Time” errors in the Notifications section once they have failed to post.

It will be necessary to re-post and listings that fail due to one of these errors, but you may want to wait until eBay is able to resolve these technical difficulties before doing so to ensure that they do not fail to post for the same reason the next time around.

We apologize for the inconvenience.

-Mike

11/25/157:55 AM

Original Post

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