Reply to "Listings Not Posting Under Consignor"

auctivamikedAuctiva Customer Support Manager

Hi Community,

Thanks for your continued contributions to our forum. Although this is unrelated to the initial post, there was an issue for a while that was causing the behavior the subsequent posts described when new consignment listings were created from existing listings for the same consignor using the “Create a new consignment item for this consignor” option.

We were recently able to update our system to address this issue, while we were unable to correct the issue with the consignment items that had already been impacted by this issue, you should not encounter this problem with future listings.

If you notice any remaining problems of this nature, please let us know by mousing over the “Help” tab within your account and selecting the “File Support Case” option. We apologize for the inconveniences this issue has caused.

-Mike

10/22/1210:05 AM

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