Reply to "Listings refused because header picture is not big enough"

auctivamikedAuctiva Customer Support Manager

Dear jbt9955,

I just received an update on this issue from our technical team and am pleased to report that we have just released a change which should resolve this issue. As a result, I expect that you will no longer encounter these image size related errors from this point on.

I am uncertain why you would have received similar errors when using Auctiva hosted images that are at least 500 px on the longest side but, we will be happy to continue working with you on that through the support case you opened on this subject if you would like.

If you notice any remaining issues of this nature moving forward, please don't hesitate to let us know. Thanks again for helping to bring this to our attention.

-Mike

4/3/145:08 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

Skip to main content

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...