Hey.. I also liked emailing them because I had written information rather than my memory.
However, lately every time I put in the problem it only shows telephone. The ones I do no longer show CHAT or EMAIL. Which I hate because I like to read and re-read if necessary plus they can't deny what is written. Also, it is not always convenient to call.
Lord send me that link to write when you can. I LOVE the written word!!
Fortunately, I do have to say that the one thing I have noticed is they answer phone calls very fast now, which it use to be a 45 minute wait even to get a human.
Thanks
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