Reply to "Listings # Watchers Ebay # Viewers Seems Inflated & too fast to have lookers"

auctivatonymAuctiva Product Manager

Vickie,

I'm not sure if I'm going to answer your question here but I'm going to take a shot at what I think you are asking.

The Sellathon counter provided by Auctiva and the eBay counter will almost always never match up, and this is because most counting systems have a different definition of a "visit". One possible reason that some hits may not be picked up by the Sellathon counters is if the visit is placed to the item through some type of desktop application and not directly through eBay. Another reason could be that it typically takes 8-12 hours for listings posted directly through eBay (don't know if this applies here) to be imported into Auctiva and appended with the scrolling gallery and the Sellathon counters. Listings created in eBay could potentially have up to 12 hours of visits to them before the Sellathon counter is appended to them and records its first visit.

That help?

4/1/1112:41 PM

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