Reply to "lost all my activa setting on Ebay"

ladyofleatherMember

Eyewear
Hard to explain. I open my store through Auctiva thru the store page and it looks great all my info,header,templates store pages etc. are fine.
I open one of my listings on Ebay and click 'Visit my Ebay store" on the top right and it opens a basic ebay store with no auctiva formatting. I tried to create a new token hopeing to reconnect with Ebay. Thats not the problem. Everything was fine the last time I checked about a week or so ago.
Do you think it's because Auctiva was down yesterday? I tried support, but I don't think they are understanding my problem.
Pulling my hair out.

2/2/087:50 AM

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