quote:- I know PP will find in her favor - but isnt there a way to file mail fraud? if you do know pl help thank you!
It is not out of the realm of possibility that the buyer has not yet received the package. Just because they have contacted you regarding a lost package, that does not always mean that they are trying to scam you.
We've had many of the "lost package" emails from customers (from customers on Amazon, and eBay). All but one were found. The one that couldn't be found was deemed stolen, and I fortunately had insurance on that one. Sometimes it just takes a few calls to jar thing loose. Start by calling the buyer's Post Office.