Well I see my topic has provoked quite a response from many other frustrated users. I'm sure there are many more out there too. This is also not the first time this has come up for discussion. So why does it remain this way??????? I see no response from Auctiva support though.... maybe they're tired of answering the same complaints over & over. Mmm.
Auctiva please take note of user feedback. There is no point providing a service if you do not learn and improve from users dissatisfaction especially when this is repeated every week and the complaints roll in again.
There are so many other bugs on Auctiva that everyone has repeated frustrations with. Moving the maintenance night to an earlier night in the week would seem quite an easy solution for this complaint at least.
1. we'd all be happier
2. your technical team would have less complaints & more time to deal with other issues
3. you may actually win over some new users or better still 'keep your current users'.
IT'S ALL COMMON SENSE ISN'T IT???