Reply to "manage image page not working"

auctivamikedAuctiva Customer Support Manager

Hi waldoette & tpeott,

The Auctiva website is not down, nor has it been at any time since our weekly database maintenance period last Thursday night. Since you are unable to access your Auctiva account, there is most likely some aspect of your network or router configuration that is blocking you from being able to access our site.

Can you please describe exactly what happens when you try to access your Auctiva account? If you browser displays any error messages, please include the exact text of those error messages. It would also be helpful to know how you connect to the internet, including whether or not you use a router.

-Mike

11/29/071:53 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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