Missing images in my eBay listings

My pictures aren’t showing up in my eBay listings, only the gallery pic. This is costing me sales and I have been trying to contact auctiva’s support team using chrome, Mozilla and safari. The support link doesn’t work and comes back with an unknown error on each browser

I took over 200 images and uploaded all to auctiva. I tried to go directly on eBay and add the missing images to each listing and that didn’t work either. eBay message says “A mixture of self hosted and eps pictures are not allowed.”

What can I do to fix this? I have an auction ending today and no one is bidding because only the gallery shot is there. One bidder .99 I had no idea my pics were missing for 7 days.

Someone, please send this to support for me, if you can get through to support. I think it may have been a bad decision to return to auctiva after 5 years of selling directly on eBay. 

Attachments

Photos (1)
Original Post
Copyright © 1999-2018 Auctiva.com. All rights reserved.
×
×
×
×