Linda B, sometimes when I can't get that to work I open notepad, cut and paste description in it. Then recopy from notepad and put into listing. Sometimes when the magic eraser does not work, that helps. I use both and usually one works pretty well. I have also done just a couple of lines that give me a hard time.
Glad it worked, it took me forever to realize the problem was not one I necessarily created.
Good luck.
Vickie
http://stores.shop.ebay.com/VICKIES-VARIETY?_rdc=1