My ID Profiles will NOT work

susieMember

None of my ID profiles can be edited and saved or 'saved as' (the current ones have errors.

None of my newly created ID profiles can be saved. They disappear. I can't list new categories.

I have had excellent customer service of recent as it has been escalated to Technical Support (a few days ago after I had this issue just before they developed problems). Nobody could understand my problem since nobody else had it or never reported it.

I am told this has not been reported with anyone else so it's apparently my sole problem. If it is a sole problem this is probably why it is no longer being addressed.

I am closing in on 1,000 active listings with quite a few thousand yet to list. I am cutting and pasting old profiles to create new ones. AARGH. Slow and tedious and boring.

Am I truly the only one?

I must be cursed. Even ChannelAdvisor area rep refuses to return my calls (in case I have to reluctantly move elsewhere).

Along with my ex-husband nothing good lasts.

Susie

2/26/0911:00 AM

Original Post

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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