My Scrolling Bar Has not worked since I signed up with a new name

I keep trying to send messages , Open a case, but when I submit, there is a "Unknown Error" mesage and the case does not go through. It seems like there is No One Home here at Auctiva. Anyone know of a different form of wisting that has cross selling or a scrolling bar, I think the employee's have "Jumped"a Sinking Ship. I was realy hoping to be able to list through Auctivia, opeming a store, but if I can get a response on something as simple as the Scrolling Gallery then what good is it to spend more on a ftore front , that has no sctolling bar.

Respectfully, Jim Price Jenuine-motor

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