quote:Originally posted by Wilbere:
Hi, Same topic question, but this concerns managing Seller Details profiles.
Unless I am missing something, existing Seller Details profiles are not shown on the Manage Profiles screen, where I thought I would find them.
Can someone please tell me the most direct route to get to the screen that lets me see a list of my existing Seller Details profiles, and copy, edit, or delete them?
There must be a faster way than what I am doing now: Profiles, to Seller Details, pops up a new SD profile menu, create a dummy blank one named *, save it, then, at last, I see the list of my existing SD profiles, including the * one, and the copy edit delete buttons I want to use.
What am I missing? Or is the manage SD profiles screen buried for a reason that I don't understand.
Thanks!
Hello Wilbere,
If you click on Profiles > Manage Seller Details and do not see a profile there and only see 'Create New', then the only possibilities are that I can think of:
1. You have not correctly saved your Seller Details Profile
or
2. You have a glitch that the support team at Auctiva is going to have to look at, which you will need to submit a help ticket on it.
Just to let you know, I did test my account and created a new seller details profile called "TestProfile". I went through each option and clicked next to the end. I clicked on Save as New, entered my TestProfile name and saved it. It now appears next to my master profile. (Profiles > Manage Seller Details) from which I can Copy/Edit/Delete.
Best regards,