Elane,
I have asked this question over & over..here is my original post to Auctiva..
LifeisLike
Elite
Posted June 20, 2009 08:33 AM
Auctiva,
Why all of a sudden are we being required to sign-in over & over when going from the forum to Auctiva? This is absolutely driving me crazy.
Please put it back the way it has always been.
Checking the 'Remember Me Box' does absolutely nothing. Once you leave and come to the forum, you have to sign in all over again when you go back.
Please this is really, really annoying. I would really, really appreciate you changing it back.
www.VintageBoardwalk.Com
________________________________________________
And then Auctiva Jeff posted this:
Auctiva Jeff
Auctiva CEO
Elite
Posted June 28, 2009 11:25 AM
As far as I know this is a bug and it will be changed back to how it was.
________________________________________________
And then Auctiva Mike posted this:
Auctiva Mike D.
Auctiva Support
Elite
Posted July 15, 2009 05:58 PM
Hi Community,
We have made some changes to address the issue of some users being logged out prematurely a couple weeks ago (back when this thread was more active) and it seems to have addressed the problem for most users that were reporting it. We are not aware any specific issues currently that would account for this behavior, so this may be something we would want to look into further. However, there are some potential points of confusion here that I'd like to clarify.
We did deliberately change the "Remember Me" functionality on the site for security reasons such that the cookie that is added to your browser when you check that option will only remember your username and not your password. This is not something that is expected to change moving forward.
There is also another security measure programmed into the site that makes it so, if your account is left idle for one hour, a pop up prompt will come up warning you that your session is about to time out that contains a button you can click if you'd like to extend the session. If you are not around to click that button in the pop up prompt, your session will expire and you'll be logged out.
If you are being logged out prematurely in a manner that does not seem to correspond with either of these measures, please contact our customer support team and provide as many details as possible regarding the circumstances under which you are logged out. You can contact our customer support team using the form on the following page: http://www.auctiva.com/help/requesthelp.aspx
-Mike
________________________________________________
Elane
I know you didn't ask for all of this, but I wanted to combine the communications in one place for others who may not have seen this topic.
I for one have never seen a Pop-Up warning me the session was about to expire.
I don't care about the Remember Me button...but please change the time-out to something longer than an 'hour'. This is just so frustrating and I'm sorry and again I understand some of the reasoning behind it for security measures..but come on you guys, this is overkill.
Please at least set it to 24 hours and if you can't do that then at the very minimum, 12 hours OR let the user choose their time-out.
Please....