UPDATE -- Network change has been rescheduled for Friday night 11pm Pacific time. Please all posts below for more info.
In addition to our regularly scheduled Thursday night server and database maintenance, we will also be making some changes to our network.
As a result of these network improvements Auctiva.com will need to update our DNS records. DNS stands for Domain Name Service and is what translates domain names (Auctiva.com) info IP addresses.
How does this affect you? Ideally, it should not affect you at all. We'll be making the change while the Auctiva site is offline for maintenance and thus when we're back online at the end of maintenance, you should be able to view the site as you always do. DNS changes can take some time to get propogated across the entire internet. For most users, you will be updated after we make the change within 10 minutes.
During those 10 minutes, you will not be able to hit the site, view images or go through checkout. This is scheduled to happen around 11pm tonight. After DNS propogates, the Auctiva.com site will still be down for normal maintenance, but images and checkout will be working again.
We have however, made a gateway for checkout users. Users will hit a landing page with a link to continue on to checkout. Thus, your buyers will be able to complete checkout as normal despite our DNS change.
The community boards will stay up the entire time. We suggest that you bookmark the community boards so that if you have problems connecting to the site after maintenance complets, you'll be able to get to the boards and look for help and post any problems you may be having.
Thanks,
Kevin Kinell
VP Engineering
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